Client satisfaction Durian Advisory

// client perspectives

What clients say about working with Durian Advisory

Governance and compliance engagements are assessed by whether they produce lasting, practical value — not by whether the process was comfortable.

Return to Home

120+

Engagements completed

4.8/5

Average client satisfaction

97%

On-time delivery rate

14

Years combined Singapore experience

// reviews

Client feedback

The board charter Durian Advisory produced for us was substantively different from the template we had been using for years. It actually reflects how our board operates, including the committee structures we established in 2024. The process took about five weeks and required two rounds of revisions — which felt about right for the complexity of what we were dealing with.

RM

Rachel Mok

Company Secretary · Singapore

January 2026

We engaged Durian Advisory after missing an ACRA filing deadline internally — something that had caused a compliance headache we did not want to repeat. Since then they have managed our annual return cycle and two directorship change notifications. The filing confirmation summaries they provide are clear and give us the records we need for our own audit trail.

TS

Tan Ser Beng

CFO · Private Enterprise · Singapore

February 2026

The compliance audit report was more useful than I expected. I have seen audit reports that list problems without telling you what to do about them — this one came with a prioritised action plan with effort ratings. Our board was able to pass a resolution on the remediation sequence within two weeks of receiving it. That kind of practical output is what we needed.

AN

Amelia Ng

General Counsel · Listed Company · SGX

December 2025

As a not-for-profit, we were uncertain whether our governance arrangements were appropriate for an organisation of our size and public interest profile. The Durian Advisory team was straightforward about what was required versus what was merely good practice, which helped us prioritise limited internal resources. We now have a governance framework we can actually point to.

KP

Krishnan Pillai

Executive Director · Non-Profit · Singapore

January 2026

We used Durian Advisory to prepare our governance documentation ahead of a Series B raise. The investors' legal team reviewed the board charter and terms of reference and came back with very few comments — which was a better result than we anticipated. The timing was tight, and the advisers were realistic about what was achievable within the available window.

JL

Janet Lau

CEO · Technology Company · Singapore

March 2026

The written scope document they sent before starting was something we had not seen from other advisers. It was specific about what would be delivered, what we needed to provide, and when each milestone would occur. That level of structure made it easier to manage internally and set appropriate expectations with our board. The compliance audit itself was thorough and well-written.

WX

Wong Xin Hui

Head of Compliance · Financial Services · Singapore

February 2026

// case studies

Detailed engagement examples

// Case 01 — Board Advisory

Context

A Singapore-incorporated regional holding company was preparing for a secondary listing review. The existing board charter had not been reviewed in four years and did not reflect current MAS guidance on governance for significant non-bank financial institutions.

Engagement

Durian Advisory conducted a full review of the board charter, audit committee terms of reference, and nomination committee structure. A revised governance manual was prepared and reviewed by the client's legal counsel before board adoption.

Outcome

The revised governance framework was adopted at a board meeting in November 2025. The listing review process proceeded without governance-related queries from the relevant authority. Duration: 5 weeks.

// Case 02 — Regulatory Filing

Context

A family-owned private company had undergone a significant restructuring, resulting in changes to its directorship, share capital, and registered office address. The company's internal team did not have experience managing the notification sequence required by ACRA.

Engagement

Durian Advisory mapped the complete sequence of required filings, drafted all necessary directors' resolutions, and managed submission to ACRA within the statutory notification window. A filing confirmation and document archive were provided upon completion.

Outcome

All changes were registered with ACRA within the required timeframes. The company's ACRA records accurately reflected its post-restructuring position, and no late filing notices were received. Duration: 2.5 weeks.

// Case 03 — Compliance Audit

Context

A Singapore charity with an annual fund-raising income above the prescribed threshold had received informal feedback from the Commissioner of Charities that its internal controls required review ahead of a formal inspection cycle.

Engagement

A compliance audit was conducted across the organisation's governance policies, fund-raising controls, and financial reporting procedures. Eight gaps were identified and rated by exposure level, with a prioritised remediation plan covering both immediate and medium-term actions.

Outcome

Five high-priority items were resolved within six weeks of report delivery. The organisation's subsequent Commissioner of Charities inspection raised no material concerns relating to the areas covered by the audit. Duration: 4 weeks.

// contact

Speak with the team

If you have questions about a specific service or want to discuss your current governance or compliance position informally, we are accessible by phone or email during regular business hours.

+65 6431 7258

Mon – Fri, 9:00 AM – 6:00 PM SGT

[email protected]

77 Robinson Road, #20-03, Singapore 068896

Ready to discuss your governance needs?

An introductory conversation helps us understand your situation and confirm whether and how we can assist. No obligation is created by reaching out.

Contact Durian Advisory